PRIVACY POLICY
This Privacy Policy details how RoadStrong collects, maintains, utilizes, and safeguards information gathered through our digital platforms, consultation intakes, and elite coaching communications.
1. Information We Collect
We collect information you explicitly provide when submitting consultation intake forms, requesting protocol assessments, or engaging in direct coaching correspondence. This includes your full name, business email address, phone number, current travel schedule demands, performance objectives, and any relevant fitness baseline details you voluntarily disclose.
2. How We Use It
Your submitted data is utilized strictly for operational and service delivery purposes: conducting thorough intake evaluations, scheduling 1-on-1 strategy sessions, tailoring bespoke road-readiness workout protocols, communicating logistical updates, and delivering direct athletic guidance. We do not use your information for unrelated marketing campaigns or automated profiling.
3. Cookies & Analytics
Our website deploys standard first-party cookies and privacy-focused aggregate analytics tools to assess general site traffic, page load performance, and browser compatibility. These telemetry tools gather anonymized technical data (such as browser type, referring URLs, and device viewport) and do not track individual cross-site identities.
4. Information Sharing
RoadStrong maintains a strict non-disclosure standard. We do not sell, rent, monetize, or trade client personal information. Data is disclosed only to vetted service infrastructure providers who assist in secure hosting, calendar management, and encrypted client messaging under binding confidentiality obligations.
5. Data Security
We employ administrative, physical, and digital safeguards engineered to prevent unauthorized access, data compromise, or loss. All consultation submissions transit over encrypted TLS/SSL channels, and stored records are accessible solely by authorized coaching personnel with verified operational need.
6. Data Retention
We retain intake records and communication logs only for as long as necessary to fulfill active coaching engagements, support ongoing protocol iterations, or satisfy legitimate accounting and legal obligations. Inactive inquiries are systematically archived and purged in accordance with our scheduled review cycles.
7. Your Rights & Choices
You maintain the right to inspect, correct, update, or request the complete deletion of your personal records held by RoadStrong. You may also opt out of advisory emails or request a portable export of your performance files at any time by contacting our support desk directly.
8. SMS Mobile Messaging Privacy Policy
David Cantarella and RoadStrong are committed to protecting your privacy. This section addresses our practices regarding mobile messaging (SMS).
• Information Collection: We collect your mobile phone number when you voluntarily provide it through our website opt-in forms.
• Use of Information: We use your phone number exclusively to send you transactional updates, appointment reminders, and promotional messages that you have explicitly opted into.
• Data Sharing Non-Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
9. Contact & Inquiries
For formal privacy requests, data clarification, or direct communication regarding our security protocols, please contact our privacy compliance desk directly at: [email protected].
NASM CERTIFIED COACHING • TOUR-READY PROTOCOLS • EST. 2001 • NEWPORT BEACH, CALIFORNIA
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